TERMS & CONDITIONS

By accessing our website or making a purchase, you agree to the following Terms & Conditions.

Sale Terms

All purchases made during sale or promotional periods are final. We cannot provide refunds, exchanges, or credits on discounted items except as required under Australian Consumer Law.

Orders & Pricing

  • Customers must provide accurate and complete details when placing an order.
  • Grayson Made is not responsible for orders delivered to an incorrect address supplied by the customer.
  • All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
  • Prices may change at any time without notice.
  • International customers are responsible for any import duties, taxes, or fees.

Payment & Security

  • We accept Visa, Mastercard, and PayPal.
  • Payments are processed securely, and Grayson Made does not store your credit card information.
  • Once payment is confirmed, you will receive an invoice by email.

Order Cancellations

  • We may cancel an order if we are unable to supply the product.
  • In such cases, you will be notified and refunded in full.
  • Grayson Made is not responsible for indirect losses, expenses, or inconvenience caused by order cancellations.

Returns & Exchanges

Returns are managed under our separate Returns & Exchanges Policy, available on our website.

Website Use

When using our website, you must not:

  • Post unlawful, offensive, or harmful content,
  • Interfere with or disrupt the operation of the site,
  • Attempt to introduce viruses, malware, or other harmful code,
  • Copy, reproduce, or adapt website content without written permission,
  • Use the site to send unauthorised commercial messages.

Intellectual Property

  • All content on this site (text, graphics, images, design) is owned by or licensed to Grayson Made.
  • You may view the site for personal use only.
  • You may not reproduce, distribute, or commercially use content without written consent.

Third-Party Links

  • Our website may link to external sites.
  • We are not responsible for the content, services, or practices of third-party websites.
  • Accessing them is at your own risk.

Disclaimer & Limitation of Liability

  • Nothing in these Terms excludes your rights under Australian Consumer Law.
  • To the fullest extent permitted by law, Grayson Made excludes all other warranties.
  • Our liability is limited to:
    Replacing goods,
    Supplying equivalent goods,
    Repairing goods, or
    Reimbursing the cost of goods.
  • We are not liable for indirect, incidental, or consequential loss resulting from use of our website or products.

Termination

We may suspend or terminate your access to the website at any time without notice. All disclaimers, indemnities, and limitations of liability survive termination.

Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be heard in Queensland courts.